MGT2091 Cross-Cultural Management, a course offered by the University of Malaya that aims to equip students with the knowledge and skills needed to navigate the complex world of global business. In today’s interconnected world, it is essential for managers to have an understanding of different cultures and how they impact business practices. This course provides an in-depth exploration of cultural differences, their impact on communication and negotiations, and the strategies for managing them in a global business environment.
Through case studies, group discussions, and practical exercises, students will develop a critical awareness of cultural diversity and learn to apply effective cross-cultural management techniques. This course is designed for students pursuing a career in international business or anyone interested in developing their cultural intelligence. Join us on this exciting journey of discovery and learning about the fascinating world of cross-cultural management.
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Here, we provide some assignment activities. These are:
Assignment Activity 1: Recognise a multicultural environment; identify the issues at stake, manage these issues if and when they arise, Manage the situation ethically, maximise on the strengths of a multicultural team.
A multicultural environment is one where people from different cultural backgrounds work together towards common goals. This can create a rich and diverse workplace, but it can also present challenges.
To recognize a multicultural environment, you can look for signs such as a diverse workforce, different languages spoken, varying cultural practices, and different religious or spiritual beliefs.
Some issues that may arise in a multicultural environment include misunderstandings due to cultural differences, stereotypes and biases, language barriers, and differences in communication styles. These issues can lead to conflict, misunderstandings, and reduced productivity.
To manage these issues, it is important to promote open communication and respect for diversity. This can be achieved by providing training on cultural awareness and sensitivity, creating a safe space for dialogue and discussion, and promoting cultural exchange and learning.
Managing the situation ethically involves ensuring that all employees are treated fairly and with respect, regardless of their cultural background. This means avoiding discrimination and bias, and ensuring that policies and practices are inclusive and respectful of cultural differences.
To maximize on the strengths of a multicultural team, it is important to value diversity and leverage the unique perspectives, skills, and experiences that each team member brings. This can lead to creative problem-solving, increased innovation, and improved team performance.
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